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SEND Complaints

SEND Complaints

We are always seeking to improve on the quality of education we provide for children with SEND and are keen to hear from parents about their child’s experience. Compliments are always gratefully received and can be passed on either directly to staff and the SENCO, Eleanor Lockhart, or formally recorded via our questionnaire to parents or in the form of a letter to Mark Solomon, Head Teacher. We hope that complaints about our SEND provision will be rare, however, if there should be a concern the process is outlined below.

  1. If you want to complain about the school’s SEN support, you should do it while your child is still registered at the school.
  2. If you have a concern or complaint regarding Special Needs, you are encouraged in the first instance to meet with our SENCo, Eleanor Lockhart. If this matter is not resolved satisfactorily the Head Teacher, Mark Solomon, should be notified.
  3. If the concern is not resolved, you have the right to ask for an examination of the complaint by the Governing Body.


Our Complaints Policy is available in the Policies section of the website.